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Introduction to welfare rights

This is a past event.

From 10:00 on 2nd October 2017
to 16:00 on 6th October 2017

CPAG in Scotland, Ladywell, 94 Duke Street, Glasgow G4 OUW

Cost: £357 Citizens Advice Bureaux, £395 voluntary organisations, £575 statutory/other organisations

Essential training if you are starting off as a welfare rights adviser or need a good understanding of the benefits system.

It introduces you to the key resources and skills you need and takes you through the main benefits in detail. Learning is through a mix of elearning and face-to-face training.

When you complete the course you will be awarded a certificate and get a complimentary copy of CPAG’s Welfare Benefits and Tax Credits Handbook.

PART 1: BENEFITS OVERVIEW
Through a short, interactive elearning course, Part 1 introduces you to the benefits and tax credits system. It includes a description of means-tested and non-means-tested benefits and explains how they work together. Taking about an hour, you go through the elearning when it suits you and complete it before attending Part 2.

PART 2: WORKING AGE BENEFITS
Through five-days training at CPAG’s training suite in Glasgow, Part 2 gives you a detailed introduction to means-tested benefits and tax credits and an opportunity to network with your fellow delegates. Through case studies, practical examples and using the CPAG Handbook, there is plenty of opportunity to explore the benefits system in detail.

• Working-age benefits – eligibility
• Working-age benefits – amounts
• Housing benefit
• Universal credit
• Tax credits

PART 3: ADVICE PRACTICE
Through a short elearning course, Part 3 shows you how to put your benefits knowledge into practice using the essential resource for advisers, CPAG’s Welfare Benefits and Tax Credits Handbook. Taking about an hour, complete this final elearning to be awarded your course certificate.

Level Introduction CPD 25 hours
Tutors Jane Smith, David Kelly, Campbell McCrea and Mark Willis

Theme
Social Justice & Poverty
Local Authority Area
Glasgow City Council
Organisation
CPAG in Scotland
Website
http://www.cpag.org.uk/content/introduction-welfare-rights-3
Enquiries
[email protected]
Telephone
0141 552 3303