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Universal credit - effective claims

This is a past event.

From 10:00 to 16:00 on 26th June 2018

94 Duke St, Glasgow G4 0UW

Cost: Various - see description

Level: Introductory
For some people, claiming universal credit is far from easy. But there are simple ways that you can help clients get their claim right first time. This practical course is aimed at housing staff, support workers and any frontline professionals supporting low-income people. It will help you support clients to avoid common pitfalls that can lead to payment problems.

This course covers:

Preparing to claim – getting the right evidence and setting up accounts
Making the claim – what to expect from the online claim and what support is available
Managing payments – claiming advances and using flexible payments
Getting the most from jobcentre interviews
After the claim – dealing with the online account, reporting changes and managing ill health
The course is ideal for staff with little or no knowledge of the benefit system.

Tuesday 26 June 2018, 10:00-16:00
Location: Glasgow
Cost: £138 voluntary/CABx organisations, £196 statutory/other organisations
Training CPD hours: 5
Tutor: Moira Escreet

Social Justice & Poverty
Local Authority Area
CPAG in Scotland
[email protected]