Charity launches national bus survey

Scottish buses web

Citizens Advice Scotland is looking for a wide response on services across the country

9th October 2017 by Gareth Jones 0 Comments

A charity has launched a survey which aims to rate bus services in Scotland.

Citizens Advice Scotland is undertaking a national survey to find out peoples’ views on the quality and reliability of buses.

CAS spokesperson Ruth Mendel said:  “Although over 75% of all public transport journeys are made by bus, the views of bus passengers have often been under-represented in policy making. CAS wants to ensure these consumers’ voices are heard through this survey.

“The aim of this campaign is to get better buses for Scots. In order to do this we need to ask people what matters to them when traveling by bus, and that’s what the survey is all about.

“We know from our previous research that often people can’t get to where they want to go by bus, and that some essential journeys cost too much or take too long. It’s important that these stories are heard so that the people making the decisions can make the right ones.”

The online survey aims to be the biggest carried out in Scotland and is open until 22 October.