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Overpayment of benefit and tax credits

This is a past event.

From 10:00 to 16:00 on 28th November 2019

CPAG in Scotland, Ladywell Business Centre, 94 Duke St, Glasgow G4 0UW

Cost: Various - see website

Benefit may be overpaid for many reasons and recovery often leaves people in hardship. Using practical examples, this course equips you to deal with overpayments by taking a systematic approach to checking and challenging recoverability.
The course covers:
• An overview of the necessary decision-making process before an overpayment decision can be made
• The tests of misrepresentation and failure to disclose central to overpayments of DWP benefit
• Housing benefit overpayments and the role of official error
• Tax credit overpayments and HMRC’s discretion to recover
• Universal credit overpayments
• Reducing the level of overpayments
• Overpayment appeals
• Methods of recovery

Social Justice & Poverty
Local Authority Area
Glasgow City Council
CPAG in Scotland